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Retail Insights

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Automation in retail: An executive overview for getting ready

– Automation will reshape retail business models and the broader value chain, creating organizations with fewer layers and a better trained and trusted workforce empowered by real-time data and analytics. The winners in the sector will be those who understand these implications and act quickly to address them.
Article - McKinsey Quarterly

The Chinese luxury consumer

– If you’re in luxury goods and services, China is the story.
Article

Ready to ‘where’: Getting sharp on apparel omnichannel excellence

– Brands and retailers are moving quickly to provide more seamless omnichannel shopping experiences—but your customers are... moving faster.
Interview

Auchan China’s chairman on the future of grocery

– Ludovic Holinier, executive chairman of Auchan Retail China, reflects on his two-year stint as CEO of China’s largest hypermarket... chain and shares his views on what lies ahead for food retailers.
Article

A transformation in store

– Brick-and-mortar retail stores need to up their game. Technology could give them significant boost.

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Issue

Perspectives on retail and consumer goods, Number 7

– The seventh edition offers some of our latest thinking on the trends and disruptions reshaping the consumer sector.

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Article

Rethinking procurement in retail

– For retailers, procurement is no longer solely a matter of negotiating “A” brands. Private labels and verticalization... are trending. Advanced approaches and tools help get procurement in shape for the future.
Article

Alternative proteins: The race for market share is on

– Consumer interest in non-meat-based protein options is increasing globally. Food industry players that want to capture the opportunity... must understand the evolving market dynamics and where to place their bets.
Article

Retail ghost town

– The decline in the need for space in Australian traditional brick and mortar retail calls for a survival plan.
Article

Prime Day and the broad reach of Amazon’s ecosystem

– Amazon’s Prime Day successes go way beyond sales. Retailers can learn from Amazon’s focus on leveraging and building... out its ecosystem.
Article

Marketing consumer durables in India: A journey into the minds of digital-age consumers

– A new McKinsey metric helps Indian marketers get buyers’ attention at the beginning of their decision journey—when... it counts the most.
Article

How lessons from the record-breaking 2018 holiday season can inform retailers’ 2019 strategy

– Black Friday and Cyber Monday are months away, but savvy retailers are incorporating lessons from last year’s holiday season... into this year’s marketing.
Video

Digital transformation in China’s dairy market: An interview with Fonterra’s president for Greater China, Christina Zhu

– The executive shares her experience with leading a digital transformation in China.
Article

Pairing advanced analytics with intuitive tools to transform retail markdown management

– A measured approach to pricing during the clearance cycle could be worth millions of dollars to retailers.
Article

The evolving perspectives and strategies of dairy executives

– The past several years have seen a significant shift in how dairy CEOs are viewing future opportunities.
Article

Six governing considerations to modernize marketing

– Legacy structures and operations are keeping companies from taking full advantage of technology.
Article

Defining ‘on-time, in-full’ in the consumer sector

– Managing modern consumer-goods supply chains is demanding, but measuring supply-chain performance should be simple. It isn’t... yet—because of an inconsistent approach to the critical OTIF metric.
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